Subscriptions and Purchasing
- Will I lose my data when renewing a subscription?
- How can I find my app receipt?
- Subscription Purchase Receipt
- How to renew/re-subscribe a cancelled or refunded subscription
- Will my NIH Toolbox English subscription work with translations?
- Can we bill insurance for use of the NIH Toolbox?
FAQ
- Recommended iPad Settings
- What changes were made from NIH Toolbox V2 to V3?
- What is the advice to move to V3 if we are currently collecting data using V2?
- iOS Version and Hardware Support Policy
- Important Notice: iOS 26 Compatibility Issue
- Visual Acuity Test update
Administration
- NIH Toolbox Manuals
- Additional materials/equipment needed for administration
- Supported keyboards and headphones
- Is there a recommended order in which to administer tests?
- How can I stop, skip, or delay a test during an administration?
- Disabling the iPad’s home button during administration
Data and Results
- How to export data
- Data Backup
- Is there a single export file with all data?
- Why are some composite scores much lower than the individual test scores that make up that composite?
- How can I see what demographic information was used to score an assessment?
- I am collecting data on two different iPads. If I backup both iPads to iCloud, can I export data from the two iPads as a single file or must I always locally export each iPad’s data separately?
Website
- Cognition Tests: Access and Materials
- Brochures
- NIHToolbox.org Account
- Why do I have to sign in to access the User Resources page?
- Why do I have to create an account and what does it give me access to?
- Are NIH Toolbox support materials free to anyone?